Gateborn Heroes Privacy Policy

This Privacy Policy explains how Ironvale Games ("we", "us", or "our") handles information when you use Gateborn Heroes (the "Game"), package name com.ironvalegames.gatebornheroes.

The Game is intended for a general audience aged 13 and older and is not directed to children under 13. A store content rating, including PEGI 3 where assigned, describes content suitability and does not change the Game's intended audience.

Gameplay, analytics, and diagnostic data

The current version uses Unity services for analytics and diagnostics. Depending on your device and settings, these services may process a pseudonymous installation or device identifier, device model, operating system, app version, language, approximate country derived from an IP address, session and gameplay events, performance data, crash reports, and technical error details such as stack traces.

Purchases

If you make an in-app purchase, Google Play processes your payment. We do not receive your full payment-card details. We may receive the product purchased, transaction status, order or purchase token, and related information needed to verify or restore the purchase and prevent fraud.

Support communications

If you contact us, we receive the information you choose to provide, such as your email address, message, screenshots, and technical details needed to investigate your request.

We process information only as reasonably necessary to:

• operate the Game and save or restore supported progress;
• understand gameplay, balance levels, and improve features;
• detect crashes, fix bugs, and maintain security;
• verify purchases, prevent fraud, and provide support;
• comply with legal obligations and enforce our rights.

Where applicable, our legal bases include performing our agreement with you, our legitimate interests in operating and improving the Game, your consent where required, and compliance with law.

We may share relevant information with:

• Unity Technologies for analytics, crash diagnostics, and game infrastructure;
• Google for Google Play distribution, purchases, and platform services;
• professional advisers, authorities, or other parties when required by law, necessary to protect rights and safety, or as part of a business transfer.

We do not sell personal information. Service providers process data under their own terms and privacy notices and only for the services they provide.

The current version does not use AppLovin advertising and does not provide player accounts. If advertising is introduced, an advertising provider such as AppLovin may process advertising identifiers, IP address, device and app information, approximate location, and ad interactions to deliver, measure, limit, and secure ads. We will use consent and privacy controls where required and keep ads appropriate for the Game's content rating.

If accounts are introduced, we will explain what account information is collected, why it is needed, and how to delete the account before that feature becomes available. We will update this Policy and the Google Play Data safety form before enabling either feature.

We retain information only for as long as reasonably necessary for the purposes described above, including providing the Game, resolving support requests, maintaining security, and meeting legal or financial obligations. Retention may also be governed by the settings and schedules of our service providers.

You may request deletion of personal information under our control by emailing ironvalegames@gmail.com. Please include "Gateborn Heroes – Data Request" in the subject and enough information for us to identify the relevant data. We may retain information required by law, transaction records needed for accounting or fraud prevention, and data that has been irreversibly anonymized or aggregated.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, or portability of your personal information, and to withdraw consent where processing relies on consent. You may also have the right to complain to your local data protection authority.

Device and platform privacy settings may let you limit analytics, reset or delete an advertising identifier, or control permissions. These settings may vary by device and operating-system version.

Gateborn Heroes is not designed for or directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and delete it where required.

We use reasonable administrative and technical measures to protect information, but no method of electronic transmission or storage is completely secure. Our providers may process information in countries other than yours. Where required, appropriate safeguards are used for international transfers.

We may update this Policy when the Game, our service providers, or legal requirements change. The revised effective date will appear at the top of this page. Material changes will be communicated through the Game or another appropriate method where required.

Developer: Ironvale Games
Game: Gateborn Heroes
Email: ironvalegames@gmail.com